1st juli 2020

Network Uitval upstream

Momenteel is het netwerk 3 uur stabiel en sluiten we de storing.

Vanuit de weggevallen upstream kregen we de volgende verklaring, de storing heeft meerdere netwerken en providers getroffen:

Onderwerp: [AMS-IX] (NOC24X7-58580) Unexpected reboot of 3 linecards at the PE router at Equinix AM7

Subject: Unexpected reboot of 3 linecards at the PE router at Equinix AM7

Status: open

Opened: 2020-07-01 15:48:15 +0200 GMT

Type: scheduled

Scope: AMS-IX NL

Start: 2020-07-01 15:21:00 +0200 GMT

End: 2020-07-01 15:35:00 +0200 GMT

DESCRIPTION:

Dear member/customers,

Three 36x100G linecards at the PE router, located at Equinix AM7, rebooted unexpectedly causing many customer ports and Backbone connection to flap for several minutes. At this moment the linecards recovered their operational status, but we are still unaware of the root cause. We will investigate the issue and monitor the situation.

Our apologies for the inconvenience

Kind Regards

AMS-IX NOC